Because Fair Trade Designs values your business, we guarantee that if you are unsatisfied with your purchase for any reason, you may return the unused product* within 30 calendar days of the purchase and we will pay for shipping.
To return a purchase, please call us at 1-800-985-1330 for a return authorization number. At that time, we will email you a shipping label to return the item free of charge.
Return your unused item for a refund or exchange within 30 calendar days of purchase. We cannot accept returns after that time.
Please repack your purchase in its original packaging and include the original packing slip. We highly recommend you insure your returned merchandise. Fair Trade Designs is not responsible for items we don't receive.
Once received, we will process your return and issue a refund or exchange within 3 business days. Bear in mind it may take your card company another 3-5 days to process the refund on your account. Fair Trade Designs does not refund shipping charges on the original purchase.
*Sale items are not returnable.